Thank you for visiting and shopping on the moonlou website. The following are the terms and conditions that form our delivery policy.
Shipping within Slovakia
All items in the order must be shipped to one address.
Items in stock are usually shipped within 3 business days of receiving the order, unless otherwise stated on the product page. In general, shipping to most locations can take 3 -14 business days after your order is shipped. Please note that sometimes there may be delays beyond our control (weather, postal delays, taxes and duties). The standard shipping price is 3,50-5€ within Slovakia.
After sending the order, you will receive information with the tracking number.
If any of the items happen to be out of stock, you will be contacted via email.
International shipping (Europe)
All items in the order must be shipped to one address.
Items in stock are usually shipped within 3 business days of receiving the order, unless otherwise stated on the product page. In general, shipping to most locations can take 7-30 business days after your order is shipped. Please note that sometimes there may be delays beyond our control (weather, postal delays, taxes and duties). The standard shipping price is from €5 to €15, depending on the country from which you order. Check the rate when ordering the product. If you are not sure, contact info@moonlou.com for more information.